Privacy Policy

At Royal VIP Services, we respect the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines our practices for collecting, using, maintaining, and disclosing information collected through our website, mobile application, and services.

Information Collection and Use

We collect personal information from our customers, including name, address, phone number, email address, payment information, and travel itinerary. This information is used to provide transportation services and to communicate with our customers about their travel arrangements. We may also use this information to contact customers about promotional offers and other marketing communications.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We use cookies and other tracking technologies to collect information about how our customers use our website and mobile application. This information is used to improve our services and personalize the customer experience. Customers can opt-out of cookies by changing their browser settings.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share our customers’ personal information with third parties unless necessary to provide transportation services or required by law. We may share information with our service providers, such as drivers and payment processors, to facilitate transportation services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information Collection and Use

We collect personal information from our customers, including name, address, phone number, email address, payment information, and travel itinerary. This information is used to provide transportation services and to communicate with our customers about their travel arrangements. We may also use this information to contact customers about promotional offers and other marketing communications.

We do not share our customers’ personal information with third parties unless necessary to provide transportation services or required by law. We may share information with our service providers, such as drivers and payment processors, to facilitate transportation services.

Data Security

We take reasonable measures to protect our customers’ personal information from unauthorized access, disclosure, and misuse. We use industry-standard encryption technology to secure online transactions and protect sensitive data.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Customers will be notified of any changes via email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected]

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